SHIPPING & DELIVERY

SAME DAY FRESH FLOWER DELIVERIES ARE AVAILABLE FOR ALL ORDERS. IF YOU PLACE AN ORDER AND PRE- ORDERING IS REQUIRED. YOUR ORDER WILL BE DELIVERED ON THE DAY SELECT.

ORDERS PLACED AFTER 1 PM PST (4 PM EST) WILL BE PROCESSED AND DELIVERED THE NEXT BUSINESS DAY.

ALL ORDERS ARE HAND DELIVERED THROUGH A FLORAL DESIGNS OR OUR DOORDASH PARTNER.

SPECIALITY ITEMS MAYBE DELIVERED VIA USPS OR FEDEX AND INTERNATIONAL ORDERS ARE SHIPPED VIA DHL OR USPS INTERNATIONAL 

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CHANGE OF ADDRESS
THE SHIPPING ADDRESS CAN ONLY BE CHANGED IF THE ORDER HAS NOT BEEN FULFILLED. IF THE ORDER HAS BEEN FULFILLED, WE ADVISE REACHING OUT TO A FLORAL DESIGNS AS SOON AS POSSIBLE TO ALTERNATE DELIVERY ADDRESS. CONTACT US IMMEDIATELY AT AFLORALDESIGNSPA@GMAIL.COM WITH YOUR ORDER NUMBER AND CORRECT MAILING ADDRESS.

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ORDER CANCELLATION
DUE TO THE FAST NATURE OF OUR SUPPLY CHAIN AND LOGISTICS, OUR WAREHOUSE AND FLORAL SPECIALISTS BEGIN WORKING ON YOUR ORDER RIGHT AWAY. FOR THIS REASON, WE ARE UNABLE TO ACCEPT ANY ORDER RETURNS AT THIS TIME. REPLACEMENTS FOR FRESH FLOWER MAYBE REPLACED AT THE OWNERS DISCRETION. SPECIALITY ITEMS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES.

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OUR COMMITMENT
WE STRIVE TO UPHOLD THE HIGHEST LEVEL OF QUALITY CUSTOMER CARE. IT IS OUR ULTIMATE GOAL AT A FLORAL DESIGNS® TO CREATE LIFE-LONG CUSTOMERS AND WE WILL DO EVERYTHING IN OUR POWER TO ENSURE THAT YOUR EXPERIENCE WITH US IS ONE THAT MAKES YOU COMFORTABLE AND CONFIDENT TO SHOP AGAIN.

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